Our services on site

Worth knowing for your stay

We want to make your stay as pleasant as possible. Here you will also find an overview of our most important services for visitors.

↳ Accessibility
↳ W-LAN
↳ Parking spaces
↳ Cloakroom
↳ Infopoint
↳ EC ATMs
↳ Charging station for mobile phones
↳ Charging station for electric cars
↳ Dogs on the trade fair campus

Portrait Isabella Burgart, Service Officer Exhibitor Service

We are always personally there for you during the opening hours of our trade fairs and events and will help you with any questions you may have regarding your visit.


Isabella Burgart, Service Officer Exhibitor Service
Shuttle service trade fair campus

Accessibility on the trade fair campus

The exhibition grounds are barrier-free; all halls and entrances are accessible at ground level.

  • Shuttle service: During our events and trade fairs, a free, barrier-free shuttle bus is available between Karlsruhe main station and the trade fair grounds. The exception to this is the offerta trade fair.
  • Parking spaces: The first rows on car park P1 directly in front of the main entrance are reserved for people with disabilities.
  • Wheelchairs: You can reserve a wheelchair in advance for your visit to the exhibition grounds.
  • WCs and changing rooms: WCs for disabled persons and changing rooms for adults are available.

W-LAN on the trade fair campus

W-LAN on the trade fair campus

W-LAN is available on the entire exhibition grounds; a separate W-LAN-enabled terminal device with a web browser function is required.

  • To use it, you need a W-LAN-enabled terminal with the worldwide W-LAN standard IEEE 802.11n/ac.
  • The maximal speed is 1 Mbit/s per end device. However, the speed may be slower depending on the hall load.
  • Reception throughout the premises may not be guaranteed when there area large number of users.
  • Each user and/or terminal can go online with a mobile terminal for a maximum of 30 minutes free of charge. In addition, the user can purchase an additional three hours of W-LAN for five euros. Vouchers are available at the Business Centre in the Events Hall or online on the portal page.
  • Payment can only be made in cash on site or by credit card online.

Premium Wi-Fi: If you require a higher bandwidth, we recommend that you order our Premium Wi-Fi without bandwidth restriction for a fee online or at the Business Centre West Entrance.

Further information about our W-LAN can be found in the Download area.

Parking spaces

Parking at Karlsruhe Trade Fair Centre

A total of 7,000 parking spaces are available at four parking areas on the trade fair campus. Parking fees vary depending on the event.

The convention centre has an underground car park beneath Festplatz with 1,000 parking spaces.

Cloakroom

Cloakroom and lockers

You will find lockers and a cloakroom in the basement of the Events Hall on the trade fair campus. There is a fee of two euros for use of the cloakroom service.

Cloakrooms are available at all four event venues in the Convention Centre.

Infopoint at Karlsruhe Trade Fair Centre

Infopoint in the entrance area

The large information pillar offers visitors a diverse selection of flyers and brochures on the various offers available from Karlsruhe Trade Fair Centre and Tourism Information Karlsruhe. Here you will find tips and suggestions for your visit to Karlsruhe and the surrounding area.

EC ATM at Karlsruhe Trade Fair Centre

EC ATM on the trade fair campus

Visitors to Karlsruhe Trade Fair Centrecan use the EC ATM machine in the entrance area of the Events Hall.

Customers of Volksbank and customers of Sparkasse Stadt Karlsruhe-Ettlingen can withdraw cash from this machine free of charge.

Charging station for mobile phones at Karlsruhe Trade Fair Centre

Charging station for mobile phones

A lockable charging station for your smartphone is available free of charge at the Business Centre in the Events Hall. Up to six smartphones can be charged simultaneously. Charging cables for all common smartphones are available.

Charging station for electric cars

Charging station for electric cars

Visitors to Karlsruhe Trade Fair Centre can use the charging stations for electric cars in car park P1. A type 2 plug is required. Please note: Vehicular entrance to P1 is subject to a fee.

Dogs on the trade fair campus

Karlsruhe Trade Fair Centre does not permit any animals on its campus. Exceptions are guide dogs for people with disabilities, guide dogs and service dogs with the corresponding certificates, and our TIERisch gut fair, to which visitors are welcome to bring their dogs.

Our service staff will be happy to accept your reservations and enquiries

Further services of Messe Karlsruhe

This website uses cookies to ensure our visitors get the best user experience. By continuing to use this website you are giving consent to cookies being used.
Additional information and the option to revoke your acceptance can be found on our Legal notice page
I agree | close notification